Frequently Asked Questions

Have Questions? We Have Answers.

Question List

 

Who Is Jancon Exteriors?

We are an exterior contractor in Franklin, MA that puts value in accountability. Our installers are trained by the owner, Jeff Swahn, then certified by the manufacturer. This means every job is performed at the same high standards – every time. Our installers are accountable—we never use subcontractors. We want to provide your family with a better CHOICE for improving your home.

I guess if we had to sum up what we offer, it would be this — superior products, reasonable pricing, and quality exterior remodeling for Franklin, MA and surrounding areas. From start to finish, you’ll know we appreciate and value your home as much as you do.

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What Kind Of Guarantee Do You Offer?

We offer 25 year warranties on our installation, not including manufacturer warranties. That’s a pretty strong commitment; one that few other home improvement contractors in Mansfield MA, Walpole MA, and so on are willing to match. But, we are confident in the quality of our work, and the expertise of installation.

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Can You Give Me Any References?

That’s one of our favorite questions – Of course, as many as you would like. And, we encourage you to call them. Just check out our testimonials and references page.

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Can You Tell Me How Much This Will Cost?

Any exterior contractor in Franklin, MA that says they will give you a price without knowing the specifics of exactly what you need isn’t being honest. After we have spoken to you, and are clear on your needs, we will give you a fair and firm price – one which will not magically change. Just call for a free estimate.

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Do You Have All The Necessary Licenses And Accreditations?

Absolutely. You should never work with a contractor who won’t show you all of their licenses and accreditations. We are happy to show you these at any time.

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How Are Your Prices?

We pride ourselves on offering the best ‘bang for the buck’ you will find. We are definitely not the cheapest, but “cheap” isn’t what most of our customers are really looking for. We’ve found our customers appreciate good value and good quality.

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Do You Offer Financing?

You bet. We have a wide range of financing and payment options.

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How Can I Tell An Honest Home Improvement Company From The Rest?

Great question. One of the things we’ve done to help consumers, is created a “Contractor Standards Guide.” It’s free and unbiased. If an exterior contractor in Franklin, MA says they have the best quality and the lowest prices, they are lying – no matter how much you may want it to be true. We never insult our customers – we treat them with honesty and integrity.

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You Say You Don’t Use Sales Pressure – Is That Really True?

Absolutely, YES. It’s just not our style. Part of treating people with respect is respecting your decision… whether you decide to do business with us or not. We will simply NEVER put any pressure on you… NEVER.

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What About Installation?

The quality of the installation is too important to trust to just any home-improvement contractor in Mansfield, Walpole, Franklin, or Medway MA. That’s why we use ONLY the most experienced installers with stringent checkpoints in place. We rarely have service calls. Almost never. Our do-it-right-the-first-time approach saves us money in the end. And, we enjoy passing our savings on to you!

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Which Home Improvement Is The Best Investment?

That’s a tough one. It really depends on your home and your particular needs. We would be happy to give you a Free evaluation, and offer our thoughts on what makes the most sense for you. Just give us a call: Jancon Exteriors at (508) 520-3935.

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