Boston Home Made Better Than Before

Ice Damage To Home Fixed—And Prevented

When one Boston-area family experienced severe ice damage to their home, they knew exactly who to call. Jancon Exteriors helped the Ballogs to:

  • Restore interior walls, windows, siding and trim to pre-damage condition.
  • Make changes to prevent future ice dam creation.
  • Secure insurance coverage for repairs.
  • Save money with trustworthy referrals for other work needed.

The Effects Of A Harsh Boston Winter

The winter of 2014-2015 broke records for snowfall in Boston. It also wrecked havoc on many homes, including that of Mike and Brie Ballog. Even a relatively new roof was not enough to protect them. Ice buildup formed ridges that prevented snow from falling or melting off the roof, giving way to leaks.

Siding, trim, windows and interior walls were damaged to the tune of $22,000. If not properly addressed, the family would face mold, structural problems and issues with bugs and insects. The Ballogs needed to prevent these complications while recovering the integrity of their home.

Beauty And Peace Of Mind Restored

Jeff Swahn, owner of Jancon Exteriors in Franklin, MA, worked closely with the homeowners to take care of their current problems and guard against future ones. For repairs that fell within Jancon Exterior’s scope of expertise, Jeff assigned a core team to execute the work. The Ballogs stated after that “quality and workmanship were there throughout.”

Jeff also identified changes to the flashing that would block future ice dam development. He consulted with the homeowners on product selections to ensure maximum quality for long-term peace of mind. “As things came up in the job, Jancon Exteriors gave us reasonable and clear options as to how we could handle them,” said Mike Ballog.

In order to secure appropriate coverage by the insurance company, Jeff interfaced directly with the adjustor, identifying water issues via a moisture laser reader. He carefully detailed all information, quotes and final invoices for submission along the way.

For work that fell outside of Jancon Exteriors’ scope of expertise, Jeff could have subcontracted the work and charged the Ballogs a premium price for the service. However, he referred them to other contractors he knew and trusted would do top-notch work on all jobs.

About Jancon Exteriors

From windows to doors, roofing to siding, decks and more, Jancon Exteriors knows exterior remodeling for Franklin MA, Mansfield MA, and the surrounding areas. Expert knowledge, quality workmanship and honesty and integrity are the cornerstones of their business.

Guild Quality Service Excellence Award

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